The Health Trust’s Open Enrollment period will begin on November 15, 2020, and end on December 15, 2020, for a coverage effective date of January 1, 2021. Enrollment/Change Forms must be received by the Health Trust by December 15. If no changes are being made to coverage, no forms are required.
Information regarding rate increases will be mailed to employer group representatives and participants in mid-November.
On January 1, 2021 Anthem will be moving to a new system to process claims. As a result, all members who receive health coverage through the Health Trust will receive new medical identification cards in late December or early January. The cards will look very similar to the old cards, but all members will have a new ID number effective January 1. The old ID cards can no longer be used effective January 1, 2021.
In order to ensure all members have their new ID cards for use in early January, the cards will be issued prior to the end of Open Enrollment. Changes received after December 9, 2020 will not be included in the initial mailing. Members who made changes during the latter part of the Open Enrollment period may receive a set of medical ID cards with their previous plan information on them, or a dependent they added may not receive a card in the initial mailing. New cards with the updated information will arrive within a couple weeks after the first set.
If you have any questions, please contact the Health Trust Billing and Enrollment Department at 1-800-452-8786, ext. 2585 or email firstname.lastname@example.org. Thank you.