Anthem is the Plan Administrator for the Maine Municipal Employees Health Trust medical plans and they currently contract with Express Scripts to manage your prescription benefits. Anthem has been working for the last 15 months to develop IngenioRx, a new pharmacy benefits manager, and will be transitioning the Health Trust prescription coverage from Express Scripts to IngenioRx. Starting July 1, 2019 all prescriptions will be filled through IngenioRx. There will be no change to your prescription benefits as a result of this change, but you do need to be sure you are using the correct ID card when you fill your prescriptions.
You should have received a letter from Anthem recently, explaining more details of the transition. Members who currently use home delivery services with Express Scripts to obtain their prescriptions will now fill their prescriptions through IngenioRx, and in most cases the existing prescriptions will transfer to the new system. Members who fill prescriptions through home delivery will get an additional letter explaining more details about the transition.
Members who currently fill specialty medications through Accredo specialty pharmacy will now fill their prescriptions through IngenioRx, and in most cases the existing prescriptions will transfer. Members who fill prescriptions through a specialty pharmacy will get an additional letter explaining more details about the transition. These members will also receive a phone call from the specialty care team to further assist with the transition to IngenioRx.
You should have already received a new ID card at the beginning of the year and this card contains all the information to process prescription claims with IngenioRx. If your card is dated before December 2018, you may have an outdated card.
Rest assured that the Health Trust will be working with Anthem to transition our members’ prescription benefits with as little disruption as possible. Our Member Services team will be available to assist members with the transition, answer questions and order new ID cards if needed. Member Services can be reached Monday through Friday from 8:00 a.m. to 4:30 p.m. at 1-800-852-8300.