The Health Trust implemented a new administration platform in mid-2021, which will allow us to provide additional features and more efficient service to our participating employer groups. The monthly Billing Schedule has been adjusted due to this transition.
In order to be certain your changes appear on the next bill, please submit them to the Health Trust by the first of the month. Bills will be mailed out around the 10th of each month.
Information about the changes to the billing process due to the new administration system were distributed via email and along with the August billing statements in July. Please refer to the information below.
Information About Health Trust Bill Changes (July 2021)
The Guide to Billing and Enrollment has also been updated. Please refer to the Guide for more information.
If you have any questions regarding the billing process, please contact the Health Trust Billing and Enrollment Representatives. You may reach them via e-mail at email@example.com, or by phone at 1-800-452-8786 Monday through Friday, between 8:00 am and 4:30 pm.