In January all members who receive health coverage through the Health Trust will receive new medical identification cards. This is due to a change in the number Anthem utilizes to process prescription claims, or because you made a change during Open Enrollment. The cards will look very similar to your old cards. To avoid any confusion or processing delays, please destroy your old cards and begin using the new cards immediately.
You will also receive a new Summary Plan Description (SPD) booklet for your medical plan in January. These SPD booklets provide you with important information about your health coverage and are updated every few years.
If you have any questions about your ID cards, SPD booklets, or your health benefits, please contact the Health Trust at 1-800-852-8300. Member Service Representatives are available to assist you Monday through Friday from 8:00 a.m. to 4:30 p.m.